Career

IAM Principal Architect | Moonshot Solutions | October 2024 – Present | Kansas City, MO

I serve as the lead consultant for an IT consulting firm’s identity and access management practice in the Kansas City metro area.
Work directly with clients to modernize Identity and Access Management operations in various use cases.
Perform in-depth evaluation of IAM implementations, risks, and processes to aid clients in understanding their IAM needs.
Build the IAM practice better to meet the needs of current and future clients.

Sr. Security Architect | Memorial Hermann Health System | Feb. 2024 – Oct. 2024 | Houston, TX

Supported the largest not-for-profit health system in South Texas remotely as the lead IAM architect.
Worked directly with third-party vendors to update and maintain a managed Identity and Access Management system for the hospital and its affiliates.
Aided in integrating current IAM platform with new Electronic Medical Records (EMR) system.
Supported the IT helpdesk by automating common IAM teasks and refining existing tasks.

Sr. IT Security Manager – IAM | Zoom Communications | Nov. 2020 – Jan. 2024 | San Jose, CA

Lead the Identity and Access Management (IAM) team to securely support internal identities and privileged access management.
Manage the team responsible for Identity Governance Administration, Privileged Access Management, and Access Control.
Leading efforts to deploy IGA and PAM tools to all internal employees of the organization.
Served as the Subject Matter Expert for all identity-related processes, policies, and systems.

Sr. Architect – IAM | SS&C Technologies | April 2018 – Nov. 2020 | Kansas City, MO

Chief architect and proxy leader to the Identity and Access Management program for a Finance/SaaS Company.
Responsible for creating internal and external solutions for Identity Management, Access Control, SSO, and MFA.
Responsible for managing the Identity Management program upgrade project.
Served as the Subject Matter Expert for all identity-related processes, policies, and systems.

Managing Director – IAM | The University of Oklahoma | Mar. 2015 – April 2018 | Norman, OK

Responsible for piloting, testing, and launching the Identity and Access Management (IAM) platform based on the NetIQ product for a Big 12 University with over 40,000 users across three campuses.
Responsible for managing daily operations for the Identity and Access Management team at a Big 12 University.
Lead a multidisciplinary team of resources from across the University to achieve IAM goals with security in mind.
Maintain a suite of Identity and Access Management tools in a unified portfolio for the use and consumption of end users, including Identity and Access Management tools, Network Access Controls, Multi-Factor Authentication tools, and Single-Sign-On tools, including NetIQ, Ping Identity, Aruba ClearPass, Duo, and MIM.
Serve as the key architect for all system requests in the Identity and Access Management platform and resident subject matter expert (SME) for all identity processes.
Install, update, and maintain technical infrastructure used to support the university’s IAM Platform.

Adjunct Instructor – Cybersecurity | Liberty University Online | January 2015 – Aug. 2023 | Lynchburg, VA

I was privileged to be a Master’s level professor at Liberty University Online as part of the School of Business.
Declared the Subject Matter Expert (SME) for the course “Ethical Hacking”.
Previously declared SME for the “Ethics, Legal Issues and Policies” course.
Taught Master’s Level classes on IT Security for a diverse student base using Canvas and various education tools.
Classes taught included:
- CSCI 561 – Ethics, Legal Issues, and Policy
- CSCI 501 – Overview of Cybersecurity
- CSCI 632 – Ethical Hacking
- CSCI 651 – Advanced Topics in Cybersecurity
- CSCI 631 – Web Security

Tier III Engineer – IAM | Defense Information Systems Agency | Oct. 2013 – March 2015 | Tinker AFB, OK

Contracted to support military email with the Defense Information Systems Agency (DISA).
Managed provisioning processes for the largest FIM installation in the world (Approx. 5M Users)
Troubleshoot issues with email accounts using PowerShell and SQL
Hardened military servers to meet government (STIG) specifications
Patching and Active Directory management as needed.

IT Security Analyst | Chesapeake Energy | Dec. 2011 – Oct. 2013 | Oklahoma City, OK

Tested, implemented, and managed the rollout of the Identity Management suite using Dell QuestOne IDM.
Tested, implemented, managed, and updated a multi-factor authentication system using RSA Adaptive Authentication.
Managed pilot of Office365 ADFS solution using Microsoft ADFS and Juniper proxy.
I worked with the primary AD engineer to help tune a multi-domain forest in the Active Directory.
Analyze business-requested technology solutions to determine the most secure implementation.
Frequently assessed security and operations processes to align with NIST, ITIL, and other standards.
Troubleshoot user permissions and group policies in Active Directory to assist business groups.
Resource and project management processes as needed or dictated by projects.

Desktop Systems Administrator | Northrop Grumman | Feb. 2006 – Dec. 2011 | Oklahoma City, OK

Offer Tier 2/Tier 3 IT Support for 300+ local and remote users in Windows XP environment including all software/hardware issues, patching, and question-based support.
Provide Tier 2 Support for Blackberry convergence devices.
Provide touch labor and data tape shuffling duties for local servers as needed.
Assisted with multimedia conference room support, including projectors, audio, and electronic whiteboard support.
Consistently follow ITIL-accredited processes for information security, configuration updates, change notices, etc.
Repeatedly retained the highest ranked technician title for South Central division in response and resolution of problems.

IT Support Technician – Bank Ops | Midfirst Bank | May 2005 – Feb. 2006 | Oklahoma City, OK

Single-handedly tested, developed, launched, and supported iManage Remote Capture Service, allowing commercial customers to send all daily transactions via secure internet connection to the operations department for processing using Wintel Server with SQL and AFS Applications.
Provided Level 2/3 Tier user support for Bank Operations Server Accounts and applications.
Added, removed, and modified logins to all Bank Ops servers and applications on multiple Wintel servers.
Maintained operations reporting server to provide all employees access to critical financial reporting information via company intranet.
Prepare diagrams, support documents, user guides, and presentations for the Bank Operations Vice President to pitch new ideas to board members and clients.

IT Team Lead – High Integrity Desktops | SSM Healthcare | Jan. 2005 – May 2005 | Oklahoma City, OK

90-day contract was extended to 5 months due to the high-quality performance of myself and my team of two sub-contractors.
Work directly with St. Anthony’s Hospital Information Systems department to roll out 1,500 high-security desktops using Microsoft Systems Management Server (SMS) and Active Directory on Wintel hardware.
I worked with my personally hired team to retrieve PCs from any hospital’s four campuses, image PC Data, perform OS reinstall, and then rebuild computer data with a high-security template.
Report to our contracting company and oversee the team’s metric performance.

IT Specialist – Client/Server Support | Thunderbird Casino | Aug. 2004 – Jan. 2005 | Norman, OK

Worked with other staff to design and build an enterprise standard data center with four racks, 15 Wintel Servers, Network switches and cabling…all from the ground up, putting in 12 to 14 hours days to ensure timely completion.
Created, developed, implemented, and maintained an SQL database-driven ASP helpdesk application featuring NT authentication, technician notification, and many other features to revolutionize how users received IT support.
Migrated 50+ users from an antiquated Microsoft Mail server to a Wintel Exchange 2000 system.
Provided touch labor and phone support to 50+ casino employees.

Field Support Technician | Computer NERDZ! | Aug. 2003 – Aug. 2004 | Oklahoma City, OK

Dispatched to homes and businesses around Oklahoma City metro to repair Wintel hardware/software problems.
Troubleshoot, diagnose, and repair PC’s, servers, laptops, networks, and other information systems.
Manage time effectively enough to perform 5 to 6 service calls daily with mileage and expenses recorded.
Never received any negative feedback from any clients.